Z E N ' E I
How long does it take?
Every piece is made when you order it. That takes time — and that time is exactly why it is what it is. Here is how it works.
Step 1
Processing time
+
Step 2
Delivery time
=
Your total wait
Both. Always both.
Processing time — by collection
Arm 01
Label
Branded essentials
Processing time
Up to 20 business days
Approx. 4 weeks
Why
Pieces are sourced and imported from supplier per order. Shipping and customs to Slovenia, then your Z E N' E I mark applied by hand.
Arm 02
Collective
Concept collections
Processing time
Up to 3 weeks
Made entirely by hand
Why
Made entirely by hand in Slovenia when your order comes in. Screen printing, embroidery, hand-sewing. No two pieces come out exactly the same.
Arm 03
.Studio
Reimagined & Exclusives
Processing time
2–4 weeks
One-of-one pieces
Why
These pieces exist, but packaging, quality check, and dispatch are done with the same care as production. Nothing gets rushed out the door.
Arm 03
Create Your Own
Fully custom
Processing time
4–6 weeks
From deposit to dispatch
Why
Consultation, mock-up approval, then production begins on your specific vision. Built from scratch, entirely for you.
Delivery time — after your piece is dispatched
🇸🇮
Slovenia — domestic
1–3 business days
Pošta Slovenije
🇪🇺
European Union
5–7 business days
Pošta Slovenije · DPD · GLS
Example — Collective piece, EU delivery
From order to your door
Day 0
Order confirmed
Weeks 1–3
Made by hand in Slovenia
Day ~22
Packed & dispatched
Day ~28–29
Delivered to you
Important to know
These timelines are estimates, not guarantees. Customs delays, carrier disruptions, or high order volume can occasionally add time. If something changes on our end, we will contact you directly.